FAQ’s
Got a Question? We’ve Got Answers!
We know you may have questions, and we’re here to help. Below, you’ll find the answers to some of the most common questions about our products, shipping, and more. If you don’t see your question listed here, feel free to Contact Us — we’d be happy to help.
Category 1: Products & Ingredients
Q1: What makes Mr Beef jerky different from other brands?
At Mr Beef, we use only the best Aberdeen Angus beef, and every batch is handmade using all-natural ingredients. Our jerky is slow-dried to lock in flavor and tenderness. Unlike mass-produced brands, we use artisan techniques to bring you bolder, fresher flavors.
Q2: What flavors do you offer?
We currently offer 3 signature flavors:
• Sweet & Spicy – A perfect balance of heat and sweetness.
• Honey, Soy & Teriyaki – Sweet, savory, and umami-packed.
• Smoked Hickory BBQ – Smoky, bold, and irresistibly BBQ-inspired.
More flavors may be coming soon, so keep an eye on our store for updates!
Q3: Are your products gluten-free?
Yes, our Honey, Soy & Teriyaki flavor contains soy sauce, which may contain traces of gluten. However, our Sweet & Spicy and Smoked Hickory BBQ flavors are 100% gluten-free.
Q4: How long does the jerky stay fresh?
Our jerky is packaged to stay fresh for up to 6-12 months if unopened. Once opened, we recommend consuming it within 7 days for the best taste and freshness.
Q5: How should I store my beef jerky?
To keep your jerky fresh, store it in a cool, dry place. Once opened, seal it tightly (or use a clip) and store it in a cupboard or fridge for maximum freshness.
Category 2: Shipping & Delivery
Q6: Where do you deliver?
We currently ship to all of the UK. We aim to expand to international shipping soon, so stay tuned!
Q7: How much does shipping cost?
Our shipping costs are as follows:
• Standard Shipping: £3.95 (arrives in 3-5 working days)
• Express Shipping: £6.95 (arrives in 1-2 working days)
We also offer free shipping on orders over £30.
Q8: How long will my order take to arrive?
Orders are processed within 24-48 hours. Delivery typically takes:
• Standard Shipping: 3-5 working days
• Express Shipping: 1-2 working days
Q9: How can I track my order?
As soon as your order is dispatched, you’ll receive an email with a tracking link. Click the link to track your order’s status in real time.
Q10: Do you offer free shipping?
Yes, we offer free shipping on orders over £30. This offer is automatically applied at checkout.
Category 3: Orders & Payments
Q11: What payment methods do you accept?
We accept all major payment methods, including:
• Credit/Debit Cards (Visa, Mastercard, etc.)
• PayPal
Q12: Can I cancel or change my order?
If you need to make changes to your order, please contact us as soon as possible at themrbeefjerky@gmail.com. If your order hasn’t been shipped yet, we’ll do our best to update it for you.
Q13: Can I return or exchange my order?
Due to the nature of food products, we do not accept returns unless there is an issue with the order (e.g., damaged or incorrect items). If you have any concerns, contact us at themrbeefjerky@gmail.com. We aim to resolve issues quickly and fairly.
Category 4: Wholesale & Bulk Orders
Q14: Do you offer wholesale or bulk pricing?
Yes, we offer wholesale and bulk order options for gyms, shops, and health food stores. If you’d like to order in bulk, please reach out to us via the Contact Us page.
Q15: Can I stock Mr Beef in my store?
Absolutely! We love partnering with health stores, gyms, and independent retailers. Visit our Wholesale page or contact us at themrbeefjerky@gmail.com for more information.
Category 5: Reviews & Feedback
Q16: How can I leave a review?
We’d love to hear your feedback! You can leave a review directly on our product pages or visit our Reviews page